Muir Antiques started with ad-hoc Apple support many years ago. As the relationship developed, AppSphere became deeply integrated into the organisation. We rebuilt their outdated CMS into a flexible Wix platform with custom backup scripts (preventing vendor lock-in), created mobile-first workflows for antique fair life, and automated year-end accounts chaos with Google Sheets and payment integrations. When Stephen (the technical partner) passed away, Ines faced not just grief but running the business alone with no tech knowledge. Through long days and nights, we built systems where issues could be nailed down quickly, enabling her to confidently continue the business through the hardest transitions in life.
The old CMS was outdated and incredibly difficult to update. Uploading products required extensive customisation with no consistency, wasting time and creating variable quality across listings. They needed a system that took images and text and applied the same rules every time, saving time and ensuring consistent standards. As owners constantly on the move to antique fairs, everything had to work from mobile. Year-end accounts were painful with lots of paperwork, rushing around at year-end. They also did not want to be locked into one engineer or one way of thinking.
This was not just about technology. It was about fitting tech to their antique fair lifestyle and preventing future dependency. The CMS forced them into manual customisation with no consistency. Being on the move meant mobile-first was not optional; it was operational necessity. The desire not to be locked in was wise. They had experienced restrictive systems before. Year end accounts stress came from disconnected systems and manual processes. When Stephen passed, the business continuity risk became real. Ines needed systems she could understand and trust, even without technical background.
AppSphere rebuilt their website on Wix: flexible, growing platform with extensions for future needs. Crucially, we built a custom backup script (every 5 days) ensuring they would never be locked in to one thought process or engineer. We created a mobile-first workflow: pictures taken at antique fairs → filed in album → automatically in right place on laptop for website and other platforms. Year end accounts chaos was streamlined through Google Sheets automation and online payment system exporting monthly/yearly statements. When Stephen passed and Ines faced running the business alone while grieving, we worked long days and nights to build systems where issues could be nailed down quickly and acted on, giving her confidence to continue.
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