Flex Storage needed a centralised CRM to track customers, inventory, invoicing, and warehouse movements — all tailored for a non-technical warehouse team. AppSphere delivered a powerful yet simple cloud-based solution.
Customer records, jobs, and inventory movement were spread across paper notes and spreadsheets. The lack of structure and live access to data led to delays, manual errors, and zero business oversight.
The discovery process was complex — the team didn’t know what they needed until they saw it. Our approach was to release working CRM features quickly, test them live in the warehouse, and iterate with real feedback.
A full-stack, secure CRM platform tailored for the warehouse environment. It tracks customer data, pallet status, forklift job assignments, billing triggers, and location updates — all accessible via tablet or desktop with role-based access.