For over 8 years, AppSphere has been the go-to IT partner for Ben Wright Clocks, handling everything from urgent support to long-term system stability. We’ve grown with the business, adapting to its needs while maintaining seamless operations across Mac devices, cloud tools, and hardware.
Ben needed a trusted partner to keep systems running smoothly after moving on from a previous IT firm. The business relied on aging infrastructure, had no central support process, and lacked consistent protection against downtime or attacks.
We started with on-site support to address immediate pain points, then transitioned to remote-first support as systems became more cloud-native. Over time, we introduced secure backups, regular health checks, and rapid support workflows to ensure business continuity.
Our support covered everything from Mac setups to email troubleshooting, device migrations, broadband upgrades, and antivirus protection. We also rolled out secure backups for all devices and created simple, reliable processes for Ben and his team to get help whenever needed — without the jargon.